Frequently Asked Questions

How much does shipping cost?

Shipping options and costs are calculated and displayed at checkout before you complete your purchase.

How long will my order take to arrive?

Orders are generally processed within 1–3 business days. Delivery times vary depending on your location and the shipping method selected at checkout.

If your order hasn’t arrived within the expected timeframe, please contact us at hello@avorinest.com.au and we’ll be happy to help.

Can I change or cancel my order?

If you need to make a change or cancel your order, please contact us as soon as possible. We’ll do our best to help, but once an order has been processed or shipped, changes may not be possible.

How can I track my order?

Once your order has been shipped, you’ll receive a shipping confirmation email with your tracking details. You can use the tracking link provided to follow your order’s journey.

If you haven’t received your tracking information or have any questions about your delivery, please contact us at hello@avorinest.com.au and we’ll be happy to help. 🤍

What is your returns policy?

Please see our Returns Policy for eligibility requirements, return instructions, refunds, and information about faulty or incorrect items.

What should I do if my order arrives damaged or incorrect?

Please contact us at hello@avorinest.com.au as soon as possible with your order number and photos of the issue. We’ll be happy to assist and arrange an appropriate solution.

Do you ship internationally?

At the moment, we ship within Australia only. We hope to offer international shipping in the future, so please stay tuned for updates from AVORI Nest. 🤍